SHIPPING & RETURNS

Shipping Policy

Once you have filled in your billing information and submitted your order, you will receive an order confirmation e-mail. We will make every effort to contact you within 2 business days if any parts of your order cannot be filled, otherwise your order, on most occasions, will be shipped within 2-3 business days.  Orders are shipped via expedited parcel post or courier. We recycle packaging materials from shipments we receive whenever possible, and do not ever purchase plastic bubble wrap.

All orders of $125 or more qualify for free shipping, otherwise there is a flat fee of $12.50 for shipments within Canada, and $20 to the U.S. International orders - please email before ordering.


Return & Exchange Policy

We will accept returns as the result of damage, only if reported to the shipping service at the time of delivery and authorized by them. Please call or e-mail us immediately upon receipt of damaged goods.

Guarantee

 

We value our customers and believe in our products. If you are not satisfied with our products please contact us to arrange for a return and refund. Products can be returned up to 30 days after purchase for a full credit. After 30 days, all sales are final.

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